Activade LLC

dba Activade Health

Terms of Use

Last updated: July 17, 2026

These Terms of Use ("Terms") govern Your access to and use of the website and services (the "Service") provided by Activade LLC, d/b/a Activade Health ("Company," "We," "Us," or "Our"). By accessing or using the Service, You agree to be bound by these Terms.

1. Introduction

These Terms apply to all visitors, users, and others who access or use the Service. If You do not agree with any part of these Terms, You may not access the Service.

2. Use of Services

You agree to use the Service only for lawful purposes and in accordance with these Terms. You are responsible for maintaining the confidentiality of any account information and for all activities that occur in connection with Your use of the Service.

3. SMS / Text Messaging Services

Program Description

By opting in, You agree to receive text messages from Activade LLC, d/b/a Activade Health, related to appointment confirmations, reminders, rescheduling notices, and service updates.

Message Frequency

Message frequency varies depending on Your interactions with the Service and Your scheduled appointments.

Opting Out (STOP)

You may opt out of receiving text messages at any time by replying STOP to any message. After You send STOP, We will send You a one-time confirmation message and You will no longer receive text messages from Us unless You opt back in.

Getting Help (HELP)

For help at any time, reply HELP to any message, or contact Us by phone at +1 704-839-2019 or by email at [email protected].

Re-subscribing (START)

If You have opted out and wish to receive text messages again, reply START to opt back in.

Carrier Disclaimer

Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

SMS Data Privacy

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of text messaging services, for the purpose of facilitating the Service.

4. Appointment / Service Policies

Appointments scheduled through the Service are subject to Our scheduling, cancellation, and rescheduling policies as communicated to You directly. We reserve the right to modify appointment availability at Our discretion.

5. Disclaimer of Warranties

The Service is provided on an "AS IS" and "AS AVAILABLE" basis. To the fullest extent permitted by law, the Company disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

6. Limitation of Liability

To the fullest extent permitted by law, in no event shall the Company be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to Your use of the Service.

7. Intellectual Property

All content, trademarks, and materials available through the Service are the property of the Company or its licensors and are protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without Our prior written consent.

8. Privacy

Your use of the Service is also governed by Our Privacy Policy which is incorporated into these Terms by reference.

9. Changes to These Terms

We may update these Terms from time to time. We will notify You of changes by posting the updated Terms on this page and updating the "Last updated" date above. Your continued use of the Service after changes become effective constitutes acceptance of the revised Terms.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflict of law principles.

11. Contact Us

If You have any questions about these Terms, You can contact Us:

●       By phone: +1 704-839-2019

●       By email: [email protected]

●       By mail: 809 Woodruff Pl, Charlotte, NC 28208