Activade LLC
dba Activade Health
Privacy Policy
Last updated: July 17, 2026
This Privacy Policy describes how Activade LLC, d/b/a Activade Health ("Company," "We," "Us," or "Our"), collects, uses, and discloses information when You use our website and services (the "Service"), and explains Your privacy rights. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
Company: Activade LLC, d/b/a Activade Health
Website: https://go.activadehealth.com/
Address: 809 Woodruff Pl, Charlotte, NC 28208
Phone: +1 704-839-2019
Email: [email protected]
While using Our Service, We may ask You to provide certain personally identifiable information that can be used to contact or identify You, including but not limited to:
● Name (first and last)
● Email address
● Phone number
● Appointment and scheduling details
Usage Data is collected automatically when using the Service. This may include Your Device's IP address, browser type and version, the pages of our Service that You visit, the time and date of Your visit, time spent on those pages, unique device identifiers, and other diagnostic data.
If You provide Your phone number and opt in to receive text messages from Us, We collect Your phone number and consent status in order to send You the message types described in Section 4 below. SMS opt-in consent and phone numbers are collected solely for the purpose of providing the Service and are handled as described in Section 5.
The Company may use Personal Data for the following purposes:
● To provide and maintain the Service, including scheduling and managing appointments
● To send appointment reminders, confirmations, and service updates
● To respond to Your inquiries and manage Your requests
● To improve and monitor the performance of the Service
● To comply with legal obligations
If You opt in to receive text messages, We may send messages related to appointment confirmations, reminders, rescheduling, and service updates. Message frequency varies depending on Your interactions with the Service. Message and data rates may apply.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of text messaging services.
You may opt out of text messages at any time by replying STOP. For help, reply HELP or contact Us using the information in Section 11.
We may share Your personal information in the following limited situations:
● With Service Providers: We may share Your information with Service Providers who help Us operate the Service, such as text messaging aggregators, scheduling platforms, and hosting providers, solely to perform services on Our behalf.
● For Business Transfers: We may share or transfer Your information in connection with a merger, sale of Company assets, financing, or acquisition of all or a portion of Our business.
● For Legal Reasons: We may disclose Your information where required by law or in response to valid requests by public authorities.
We do not share Your Personal Data or SMS opt-in data with third parties or affiliates for their own marketing or promotional purposes, and We do not sell Your Personal Data.
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, or as required to comply with legal obligations, resolve disputes, and enforce Our agreements.
The security of Your Personal Data is important to Us. While We strive to use commercially acceptable means to protect Your Personal Data, no method of transmission over the Internet or electronic storage is 100% secure, and We cannot guarantee its absolute security.
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and are aware that Your child has provided Us with Personal Data, please contact Us, and We will take steps to remove that information.
Depending on where You live, You may have rights regarding Your Personal Data, including the right to request access to, correction of, or deletion of Your Personal Data, and the right to opt out of certain communications. To exercise any of these rights, contact Us using the information in Section 11.
We may update this Privacy Policy from time to time. We will notify You of changes by posting the updated Privacy Policy on this page and updating the "Last updated" date above. You are advised to review this Privacy Policy periodically.
If You have any questions about this Privacy Policy, You can contact Us:
● By phone: +1 704-839-2019
● By email: [email protected]
● By mail: 809 Woodruff Pl, Charlotte, NC 28208